FAQs

Q: What is the quality of the hair extensions?

A: No Grading system here! Just pure raw 100% Virgin Human Hair.

Q: How much hair do I need?

A: The average person needs 8-10 oz of hair for a full head sew-in

we recommend

2 bundles for 12"-16"

3 bundles for 18'-24"

4 bundles for 26"-30"

*Depending on the fullness preferences of the client.

Keep in mind the longer the hair the shorter the weft.

Q: How long does this hair last?

A: This Hair typically last 6-12 months, however with Good maintenance, The hair can last up to 24 months +.

Q: Can I color this hair?

A: Yes, it can be colored and dyed. This is 100% raw virgin hair and it has never been processed. However once the hair has been dyed or colored, it has now been processed, and is no longer virgin. Colored or dyed hair must be conditioned and moisturized regularly.

Q: How do I care for my Gemini Hair Gems tresses?

A: General Maintenance for all hair types:

For best results wash hair weekly with mild sulfate free shampoo or co-wash with favorite conditioner.

Combing hair gently before washing. Do not rub or twist hair. Add mild shampoo to lukewarm water. Wash hair until clean. Rinse thoroughly. Blot out excess water with towel add 2-3 drops of natural light oils like coconut, almond oil or any oil of your choice, evenly add to wet hair. Avoid combing or brushing hair when wet. Allow hair to air dry naturally. Do not expose to sun.

Always comb or brush hair from the ends and gently work your way to the top.

*Note use styling products minimally as to avoid build up. Avoid using alcohol based products to prevent drying out the hair.

Q: Return policy or exchange policy?

A: Sorry no returns or exchanges. However you can send any inquiries you may have to geminihairgems@gmail.com and we will be more than happy to assist you.

Q: How long does shipping usually take?

All orders are processed 24hr after payment is received. Please allow 3-6 business days for shipping depending on the shipping option you choose.

Q: How may I contact you?

A: you may contact us by email at geminihairgems@gmail.com